Responsible Gaming at
950k — Play Smart,
Stay in Control
950k is committed to providing a safe, fair, and enjoyable gambling environment for every Bangladesh player. This page outlines the tools, policies, and support resources available to help you gamble responsibly — because your wellbeing always comes first.
Our Commitment to Responsible Gaming
At 950k, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that gambling should always be a source of entertainment, never a source of harm.
950k was built for Bangladeshi players who enjoy the thrill of casino games, live sports betting on cricket BPL and IPL, and the excitement of slots — all in a secure, English-language environment denominated in BDT. We recognise that for the vast majority of our players, gambling is a fun recreational activity. However, we also acknowledge that for a small number of people, gambling can become problematic, and we take that responsibility seriously.
Our responsible gaming programme is built around three pillars: prevention (ensuring players have the information and tools to stay in control before problems develop), early intervention (monitoring account activity for signs of problem gambling and proactively reaching out when risk indicators are detected), and support (providing immediate access to help for any player who feels gambling is negatively affecting their life).
Every feature on this page — from daily deposit limits to permanent self-exclusion — is available free of charge to all registered 950k players. These tools can be activated instantly from your account settings or by contacting our 24/7 support team. We strongly encourage all players to familiarise themselves with these options before they ever need them.
950k uses SSL-encrypted, fair-play-certified systems. All games offered on the platform use certified Random Number Generator (RNG) technology, ensuring that outcomes are genuinely random and that no player has an unfair advantage. Our platform is strictly for players aged 18 and above. We do not offer gambling services to minors under any circumstances.
Our Core Responsible Gaming Principles
- Gambling must always be entertainment — never a financial solution
- Every player has the right to set their own limits
- Minors must never be able to access the platform
- Players in distress receive immediate, non-judgemental support
- Responsible gaming tools are always free and always accessible
- Account monitoring actively identifies at-risk behaviour
Responsible Gaming at a Glance
Six key pillars define how 950k protects every player on our Bangladesh-facing platform — from the moment you register to every session you play.
Strict 18+ Age Verification
Every 950k account undergoes mandatory age verification. Players must be at least 18 years old. KYC documents are checked before withdrawals are processed and may be requested at any time. We use automated and manual checks to prevent underage access.
Age ControlBDT Deposit & Loss Limits
Set daily, weekly, or monthly deposit and loss limits in Bangladeshi Taka (৳) directly from your account settings. Once a limit is active, it cannot be increased for a minimum cooling-off period of 24 hours — ensuring impulsive decisions cannot override your personal boundaries.
Financial ControlSession Time-Out
Set a time-out period — from 24 hours up to 6 weeks — during which your account is temporarily suspended. Time-outs are ideal when you feel you need a short break. During a time-out, you cannot log in, deposit, or place bets, but any pending withdrawals will still be processed.
Time ControlSelf-Exclusion
If you feel you need a longer break from gambling, self-exclusion allows you to close your account for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is locked and you will not receive any marketing communications from 950k.
Self-ExclusionActivity Monitoring
950k's responsible gaming system continuously monitors account activity for behavioural patterns associated with problem gambling — including rapid deposit frequency, extended session lengths, and escalating wager sizes. When risk indicators are detected, our team proactively reaches out.
Monitoring24/7 Support & Signposting
Our support team is available around the clock via live chat and email to assist any player who has concerns about their gambling behaviour. We also signpost players to external support organisations specialising in gambling addiction counselling and mental health support.
Support18+ Age Restriction Policy
Gambling is strictly for adults aged 18 and above. 950k enforces this rule rigorously across every aspect of our Bangladesh platform — from registration through to first withdrawal.
Age Verification at Registration. When you create a 950k account, you are required to declare that you are 18 years of age or older. This declaration is a binding condition of registration. Providing false information about your age is a breach of our Terms & Conditions and will result in immediate account termination and forfeiture of any account balance.
KYC Document Checks. All players are required to complete Know Your Customer (KYC) verification before their first withdrawal. Accepted identity documents include Bangladesh National Identity Card (NID), valid passport, and driving licence. Date of birth is verified from these documents. Accounts where the player is found to be under 18 years old are closed immediately.
Enhanced Checks for High-Volume Accounts. Players who deposit or withdraw large amounts in BDT — or whose account activity triggers automated risk flags — may be required to complete enhanced KYC checks. These checks may include additional document submission, video verification, or direct review by our compliance team.
Protecting Young People at Home. If you share a device or household with minors, we strongly recommend using parental control software to restrict access to gambling websites. Tools such as Gamban, Net Nanny, and Bark are widely available and can be configured to block gambling platforms across all devices in your home, protecting children and young people from accidental exposure.
Reporting Underage Access. If you believe a person under the age of 18 has accessed a 950k account — whether your own or another — please contact us immediately at [email protected]. We take all reports of potential underage gambling seriously and will investigate and act within 24 hours of any report.
Strictly Prohibited
- Players under 18 years of age registering or playing
- Adults registering accounts on behalf of minors
- Sharing login credentials with anyone under 18
- Allowing minors to place bets or access your account
- Providing false date-of-birth information at registration
Accepted Age Verification Documents
- Bangladesh National Identity Card (NID)
- Valid passport (any nationality)
- Bangladesh driving licence
- Birth certificate (supplementary only, not standalone)
Parental Control Tools
- Gamban — blocks all gambling sites across devices
- Net Nanny — comprehensive family filter software
- Bark — monitors devices for age-inappropriate content
- Router-level DNS filtering — blocks gambling domains network-wide
Responsible Gaming Tools
950k provides a comprehensive suite of player-controlled tools to help you manage your gambling activity. All tools are free, instant, and accessible from your account settings at any time.
Deposit Limits
Set a maximum BDT amount you can deposit per day, per week, or per month. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period.
Instant ActivationLoss Limits
Cap the amount you can lose in a given time period. Once your loss limit is reached, all bets are declined until the period resets — preventing runaway losses in a single session.
Financial SafetySession Time Limits
Set a maximum session duration. When your session time is reached, a reminder notification is shown and, if you choose, you are automatically logged out to prevent extended unplanned play.
Time ControlReality Check
Enable periodic pop-up reminders during active sessions showing how long you have been playing and how much you have wagered — helping you stay aware of your activity in real time.
Awareness ToolBonus Opt-Out
Choose to opt out of all promotional bonuses, free bets, and cashback offers. Some players find that bonus wagering requirements create unhealthy pressure — opting out removes this entirely.
Marketing ControlBalance Display Off
Hide your BDT balance during active play to reduce the psychological impact of seeing your balance change in real time — a useful tool for players who find visible balances increase impulsive behaviour.
Behavioural ToolTime-Out (Short Break)
Temporarily suspend your account for 24 hours, 48 hours, 1 week, or up to 6 weeks. No login, no deposits, no bets — but pending withdrawals continue to be processed normally.
Short-Term BreakSelf-Exclusion (Long Break)
Permanently or temporarily close your account for a minimum of 6 months. During self-exclusion, all marketing is stopped and account access is blocked. This is the strongest protective tool available.
Strongest ProtectionDeposit & Loss Limits in Detail
Managing how much you deposit and how much you can lose in any given period is one of the most effective ways to keep gambling enjoyable. Here is how 950k's limit system works in practice.
Setting Your Limits. You can set deposit limits and loss limits independently, and you can apply them across three time frames: daily (resets at midnight BST), weekly (resets Monday midnight BST), and monthly (resets on the first day of each calendar month). All limits are denominated in BDT. There is no minimum limit — you can set a limit of ৳100 per day if you choose. There is no maximum limit cap other than the one you set for yourself.
How Limit Reductions Work. When you reduce a limit — for example, lowering your daily deposit limit from ৳5,000 to ৳2,000 — the new, lower limit takes effect immediately. The system will not allow you to deposit more than ৳2,000 for the rest of the current day from the moment the reduction is saved. This ensures that a responsible decision you make in a calm moment cannot be circumvented by impulse later in the day.
How Limit Increases Work. When you request an increase to a limit — for example, raising your weekly loss limit from ৳10,000 to ৳15,000 — the increase does not take effect immediately. A mandatory cooling-off period of a minimum of 24 hours applies to all limit increases. The increase takes effect only after this cooling-off period has elapsed. This delay is deliberately designed to protect against impulsive decisions made during a losing session.
Wager Limits. In addition to deposit and loss limits, 950k also allows you to set a maximum single-bet or single-spin wager cap. This prevents any individual bet or spin from exceeding a BDT threshold you are comfortable with — particularly useful for high-volatility slot games and live casino tables where individual wager sizes can escalate quickly.
Spend History and Statements. Your full deposit, withdrawal, bet, and win history is available at any time from your account dashboard. We encourage all players to review their spending regularly. Monthly statements showing net win/loss figures can be requested from our support team at no charge.
| Limit Type | Time Frame | Effect of Reduction |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Wager Cap | Per bet / Per spin | Immediate |
| Limit Increase | Any of the above | 24-hour delay |
Practical Tips for Setting Limits
- Set your limits when you are calm — not during a session
- Base your deposit limit on disposable income only, never on essential expenses
- Treat gambling losses as the cost of entertainment, not as debt to recover
- Review and reassess your limits every 3 months
- If you regularly hit your limit, consider reducing it further or taking a break
Self-Exclusion & Time-Out
If you feel that you need to step back from gambling — even temporarily — 950k provides clear, easy-to-use tools to help you take that break. No questions asked, no unnecessary hurdles.
Time-Out (Short-Term Suspension). A time-out is a temporary account suspension intended for players who want a short break without fully closing their account. You can choose a time-out period of 24 hours, 48 hours, 72 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, you cannot log in, make deposits, or place bets. Any pending withdrawal requests will continue to be processed normally. At the end of the time-out period, your account is automatically reactivated.
Self-Exclusion (Long-Term Closure). Self-exclusion is a stronger, longer-term measure designed for players who feel they need a significant break or who believe their gambling has become problematic. You may choose a self-exclusion period of 6 months, 1 year, 2 years, 5 years, or permanent exclusion. During self-exclusion, your account is fully locked, all marketing communications are immediately ceased, and you will not receive any promotional emails, SMS, or notifications from 950k. Any balance remaining in your account at the time of self-exclusion will be refunded to your registered bKash, Nagad, or Rocket account within 5 business days.
Permanent Exclusion. If you choose permanent self-exclusion, your account is closed indefinitely. You will not be able to reopen it under any circumstances. If you attempt to register a new account during a period of self-exclusion, it is your responsibility to disclose your self-exclusion status. 950k will close any account that is found to belong to a player currently under self-exclusion, and any winnings accrued during the exclusion period will be forfeited.
How to Activate Self-Exclusion. You can activate a time-out or self-exclusion in under two minutes via Account Settings → Responsible Gaming → Self-Exclusion. Alternatively, contact our 24/7 support team via live chat or email and a team member will process the exclusion immediately — without requiring you to navigate the account settings yourself.
Cooling-Off Before Reactivation. At the end of a chosen self-exclusion period (excluding permanent exclusion), your account does not reactivate automatically. You must actively contact our support team to request reactivation, and a mandatory 24-hour consideration period applies before access is restored. This final step ensures the decision to return to gambling is deliberate and considered.
Self-Exclusion Period Options
- 6 Months — minimum self-exclusion period
- 1 Year — commonly recommended for mild problem gambling
- 2 Years — recommended for moderate concerns
- 5 Years — recommended for serious gambling problems
- Permanent — irreversible; strongest available protection
Time-Out Period Options
- 24 Hours — quick cool-down after a difficult session
- 48 Hours — short weekend break
- 72 Hours — three-day reset
- 1 Week — standard short break
- 2 Weeks — extended short break
- 6 Weeks — maximum time-out before self-exclusion is recommended
Warning Signs of Problem Gambling
Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people do not recognise the signs until gambling has already caused significant harm. Knowing the warning signs is the first step toward getting help.
Spending more money on gambling than you intended or can afford
Gambling to recover losses ("chasing losses") rather than for entertainment
Lying to family, friends, or colleagues about how much you gamble or spend
Neglecting work, study, family, or personal responsibilities because of gambling
Feeling anxious, irritable, or restless when not gambling or when trying to stop
Borrowing money, selling possessions, or using savings to fund gambling
Spending increasingly long sessions gambling without intending to
Gambling as a way to cope with stress, depression, loneliness, or boredom
Repeatedly trying to stop or cut down gambling but being unable to do so
Prioritising gambling deposits over essential household expenses like rent, food, or bills
Feeling consumed by thoughts of gambling — planning your next session or reliving past wins
Withdrawing from social activities or hobbies you previously enjoyed to spend more time gambling
Self-Assessment Questionnaire
The following questions are adapted from widely used responsible gambling screening tools. Answer honestly — this assessment is for your benefit only and is not recorded or transmitted to 950k.
Honest Self-Check: How Is Your Gambling?
Think about your gambling behaviour over the past 12 months. Answer each question with "Yes" or "No". If you answer "Yes" to two or more questions, we strongly recommend speaking to our support team or a gambling support organisation.
Have you ever spent more time or money gambling than you originally planned for a session?
Have you gambled to try to win back money you had previously lost?
Have you hidden your gambling habits or the amount you spend from people close to you?
Have you borrowed money, used a credit facility, or sold personal items to fund your gambling?
Has gambling caused arguments, tension, or concern with family members or close friends?
Have you ever felt that you needed to gamble with larger and larger amounts to get the same level of excitement?
Have you tried to cut down or stop gambling but found it difficult or impossible to do so?
Have you ever missed work, studies, or important family events because of gambling?
Do you feel restless, anxious, or irritable when you try to reduce or stop gambling?
Have you ever gambled as a way to escape problems, stress, or difficult emotions?
How to Interpret Your Answers
- 0–1 "Yes" answers: Your gambling appears to be within healthy limits. Continue using 950k's limit tools to stay in control.
- 2–3 "Yes" answers: Some signs of at-risk gambling behaviour are present. Consider setting stricter limits or taking a short time-out.
- 4–6 "Yes" answers: Significant problem gambling indicators. We strongly recommend speaking to our support team and considering self-exclusion.
- 7+ "Yes" answers: Please contact our support team or a specialist organisation immediately. Help is available and recovery is possible.
Getting Support
You do not have to face gambling problems alone. Whether you want to talk to our team, activate account restrictions, or speak to a specialist counsellor, support is always available — 24 hours a day, 7 days a week.
Contact 950k Support
Our responsible gaming support team is available around the clock. Whether you want to set limits, request a time-out, initiate self-exclusion, or simply talk through concerns about your gambling, we are here to help — with zero judgement and complete confidentiality.
24/7 — available in your account
[email protected]
+880 1700 000 950
24/7 (BST, UTC+6)
What Happens When You Contact Us. When you reach out to 950k's responsible gaming team, a dedicated team member will respond within minutes via live chat or within 1 hour by email. They will listen to your concerns without pressure and help you identify the most appropriate tools for your situation — whether that is a simple deposit limit adjustment or immediate self-exclusion. All interactions are treated with the utmost confidentiality.
Account Restriction on Request. If you feel you need an account restriction applied urgently — for example, if you are in the middle of a difficult gambling episode — our team can apply a temporary suspension to your account in real time, even before you finish the conversation. You do not need to navigate your account settings under stress. Just contact us and we will handle it for you immediately.
Follow-Up Care. For players who have activated self-exclusion or requested support, 950k's responsible gaming team conducts a follow-up check-in via email (with your consent) at the 30-day mark. This is not a marketing communication — it is a genuine wellbeing check to ensure you are receiving adequate support and to remind you of external counselling resources.
External Support Organisations
The following organisations provide free, confidential counselling and support for people affected by problem gambling. 950k recommends these services to any player who feels their gambling may be causing harm.
- Gamblers Anonymous — International peer-support fellowship with online meetings accessible from Bangladesh
- GamCare — Leading UK-based gambling support charity; free helpline and online chat available internationally
- BeGambleAware — Comprehensive online resources, self-help tools, and counsellor referrals
- Gambling Therapy — Free multilingual online support service run by Gordon Moody Association
- National Mental Health Helpline (Bangladesh) — Kaan Pete Roi helpline for emotional support: 01779-554391
Supporting Someone Else
If you are concerned about a family member, partner, or friend whose gambling may be becoming problematic, 950k can help. Contact our support team with the account holder's consent and we can discuss what options are available. We can also point you toward family support resources provided by GamCare and Gamblers Anonymous, which are specifically designed to help people supporting someone with a gambling problem.
Play Responsibly — Enjoy 950k on Your Terms
Responsible gaming tools are always free and always available. Set your limits, explore our FAQ for common questions, or return to the 950k Casino knowing your wellbeing is our priority.